iSystemsNow is proud to announce the production go live of two new IT solutions to help Southwest Airlines reduce mishandled baggage at their BWI operation. Working closely with VTC and Soutwest Airlines, two IT solutions have been piloted to aid Southwest ramp agents better identify and act on mis-sorted baggage at their claim carousels. One solution utilizes a new SICK IP camera which will photograph baggage diverted to a claim unit without a proper IATA tag identifier linked to the bag. These images are then displayed prominently for the ramp agents at the drop location on the carousel, until they are located and acknowledged. The other pilot solution is a wrist mounted hand scanner which connects to the legacy Sort Controller database and makes a determination if a scanned bag is at the correct or incorrect location.
iSystemsNow is proud of our continuing collaborative relationship with industry leaders such as VTC and Southwest Airlines.
